Russia, Moscow, 119415,
1A Udaltsova str. Business Center, 8th floor

Information on Technical Failures

  • Information on the Occurrence of a Technical Failure
    Publication date: 31.03.2024

    Due to a technical failure on May 17, 2024, from 08:25 Moscow Time, temporary technical issues have been observed in the operation of the QUIK trading system. Execution of client orders via verbal instructions by telephone is also unavailable. The cause of the failure is an outage on the side of the internet provider used by the office of "InvestNova" LLC. The internet provider's specialists are working to resolve the failure. The estimated time for resolution may be up to 8 hours.

    We apologize for any inconvenience caused.


  • Information on the Resolution of a Technical Failure
    Publication date: 31.03.2024

    The consequences of the technical failure have been fully eliminated, and the operability of the QUIK trading system has been restored.